Water and Sewer | Town of Amherstburg

The Water Division of the Infrastructure Services Department provides clean and safe drinking water to residents and businesses within the Town of Amherstburg. In addition to residents and businesses located within the Town, Amherstburg's Water Treatment Plant also provides water to a few residents and businesses in the neighbouring areas of the Town of LaSalle and the Town of Essex.

Our Commitment

The Drinking Water Quality Management System Policy outlines our commitment:

To supply clean, safe drinking water
To maintain and improve the water distribution quality management system
To meeting all legislative and regulatory requirements, and customer needs

We have submitted a financial plan for the water distribution system to the Ministry of Municipal Affairs and Housing to fulfill the additional requirements of the Safe Drinking Water Act's municipal drinking water licensing program.

Updated annual Water Treatment Plant reports are prepared by the Ontario Clean Water Agency (OCWA). These reports summarize the Water Treatment Plant operations per the Ontario Drinking Water Systems Regulation O. Reg. 170/03.

New water and sewer rates are approved by Town Council annually. The Town of Amherstburg reads the water meters and sends the information to Essex Powerlines Corporation to issue billings for water and sewer use.

For a complete list of fees and charges associated with water services, please refer to Schedule G of the User Fee By-law.

The Engineering and Public Works Department is responsible for the maintenance of the Town's sewage collection systems working in cooperation with Ontario Clean Water Agency (OCWA). There are six sewage treatment facilities within the Town limits:

Amherstburg Wastewater Treatment Plant
Big Creek Treatment Plant
McLeod Sewage Treatment Plant
Bob-lo Sewage Treatment Plant
Edgewater Lagoons
McGregor Lagoons

If you have a basement, it is at risk of flooding - even if it has never flooded before. Daily, the risk is low; however, it still exists, especially during a heavy rainstorm or rapid snowmelts.

To better understand the causes of basement flooding and to learn ways to protect your house, the Town had prepared a Sewer Surcharging and Basement Flooding Information brochure.

After Hours Water Emergencies

If you wish to report a problem during regular business hours, such as a concern about a leaking water meter, a taste or odour concern, a possible watermain break, no water coming from your taps, or any other water related issue, please contact Public Works Department.

Public Works Department
Phone: 519-736-3664
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512 Sandwich St S, Amherstburg, ON N9V 3R2
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If you require immediate assistance and are calling after 4:00 p.m. on a weekday or on the weekend, please call 519-561-6365.