Transit

Bike racks combine the flexibility of cycling with the speed and long-haul ability of transit. 

All Transit Windsor buses are accessible with ramps and low floors. Buses can accommodate up two (2) wheelchairs at a time. When both wheelchair spaces are in use, or if the bus is full, the driver cannot board another wheelchair. Oncoming passengers in a wheelchair will have to wait for the next bus.

Accessibility Details

Rules and guidelines that make each bus ride easy and enjoyable for you and your fellow passengers. We value your business and thank you for riding transit. If you would like to provide feedback regarding our service, find out how to register a complaint or compliment. 

Learn More about rider etiquette here. 

• Smart Cards cannot be altered by punching holes in them. There is chip technology under the service, which may be damaged and render the card useless. Smart Cards should be treated as cash.
• Amherstburg will have 3 buses a day, 7 days a week. The schedule may change during the holidays.
• Amherstburg's service is referred to as Route 605.
• Purchasing fare ahead of time on a Smart Card is the most cost-effective ~ cash or debit only. Cash or debit are accepted as methods of payment at Town Hall for Smart Card purchases.
• Smart Cards cost $1 but can be reused by reloading them repeatedly!
• Verifying card use is up to the driver. They will verify everyone is using the appropriate card. i.e. youth using a youth card & adult is using an adult card. Cards may be confiscated if misused.
• Using your Smart Card for more than one fare/person at a time will not work. Each person requires their own Smart Card.
• All buses are accessible and have a bike rack.
• The Main Windsor Terminal is Hotel Dieu Grace Healthcare.
• When you use your Smart Card, you can transfer buses for 2 hours following the time you boarded your first bus.
• To get the most out of your experience, use Transit Windsor's Route Maps & Schedules and Transit Apps & Online Tools to navigate the transit system.
• The 15-Day & 30-Day Passes include unlimited use for the number of purchased days. If you have 2 days remaining on a Smart Card and add another 30 days, it will calculate 32 days on your card.
• Contact Transit Windsor for defective Smart Cards.

For University of Windsor & St. Clair College Students it is likely your tuition includes a bus pass for all Transit Windsor service including Amherstburg's Route 605, at no additional cost. The bus passes are distributed and replaced on campus.

Saint Clair College Students Click Here for more info on the SaintPass.

University of Windsor Students Click Here for more info on the Upass.

Contact Information

Transit Windsor welcomes your comments in any format.

Phone: 
General Information: 311
Detailed Inquiries: 519-944-4111

In Person:
Windsor International Transit Terminal (WITT)
300 Chatham St W, Windsor, ON N9A 0A8
Map this Location

Open 7 days a week (except closed Christmas Day). See hours of operation.

By Mail:
Transit Windsor
3700 North Service Road East
Windsor, Ontario
N8W 5X2
Canada

Lost and Found

Forgot something on the bus?

Transit Windsor is not responsible for items lost on its vehicles or property. To inquire about a lost item, please call 519-944-4111. If your item has been found, pickup arrangements will be discussed with our customer service department. Found items are stored for 14 days.

Customer Feedback

We value your input and look forward to hearing from you.

You may register a complaint, compliment or suggestion by calling 311, calling Transit Windsor at 519-944-4111 or emailing tw@citywindsor.ca.

The following information is required for follow up:

• Bus route (e.g. Crosstown 2)
• Location and direction of travel
• Date and time of incident
• Bus number, if possible (3 or 4 digit number located inside the bus just above the driver)
• Description of the driver
• Your name and telephone number

A report is filed based on the information we receive. An operations supervisor will investigate the incident and will call or email you back with the results within five (5) working days of the report date.